How to I use urineFREE

Instructions on using urineFREE

If your pet has had a little accident on your favourite rug or throughout the carpet in your house, you don’t have to live with the lingering smell of urine for ever: urineFREE can help to get you rid of it permanently.

Prior to application

Do not use regular detergents

If you have used another chemical or detergent based product to try to remove the urine before urineFREE, these chemicals may have removed the soluble urea and urochrome components of urine but have no impact on the non-soluble uric acid crystals. These detergents also coat or encapsulate the uric acid crystals making it difficult for urineFREE to penetrate. 

Check for colourfastness

Check for colourfastness on a small area before treating new surfaces.

Often urine stains will become darker and the urine odour stronger on the first treatment. This is common. Repeat treatments until the odour vanishes and the colour lightens. 

Remove all other cleaning products

It is recommended that all other chemical and detergent based products are removed to maximise the effectiveness and results with urineFREE.

If other products have been used prior to urineFREE, sponge out as much of the previous products as possible with clean water, air dry and then apply urineFREE.

Find old stains with the detector

Sometimes old urine stains are invisible to the eye, but not to the nose! 

The urineFREE Urine Detector includes a light which is designed to detect the protein in urine. Dried urine stains will fluoresce in a darkened room, making it easy to find the area of the surface or fabric with the urine stain and remove the urine odour.

      1. Keep calm and read the “Prior to application” instructions to ensure your surface is prepared as best possible.
      2.  Make sure you have enough product to do the job. If the urine stain is made by an animal and it has repeatedly returned to the same spot, there could be a large accumulation of urine. urineFREE must come into contact with all the urine to do its job. Ensure padding and sub-surfaces are soaked with urineFREE where affected. Different surfaces may require more or less product depending on porousness or absorbency rate.
      3. urineFREE is not a spray and wipe product and requires dwell time to do its job. Allow the area to stay wet with urineFREE as long as possible. Plastic wrap may assist where high evaporation is occurring, for example where hot sun is shining through a window onto an affected area. 
      4. Repeat applications may be necessary, especially on older urine stains. The sniff test will tell you when you’re done! Occasionally, a stain may intensify during the treating process. This indicates urine rising to the surface. It will disappear with repeat treatments.

Get rid of the urine smell AND the stain for good

 

How to remove urine from carpets.

If the stains are concentrated, take a bowl of water, a clean cloth
and sponge out as much of these products as possible.
If the stains are widely spread you may need to use a wet/dry vacuum to extract these products.
Once the carpet is dry, apply urineFREE to the affected areas as directed.

Our tips to get the best results

We recommend a different course of action depending on whether the urine stains are old or new.

Read the general guidelines on this page and make sure to also check the step by step process for new or old urine stains.

  • If the stains are concentrated then you can take a bowl of water, a clean cloth and sponge out as much of these products as possible.
  • If the stains are widely spread you may need to use a wet/dry vacuum to extract these products.
  • Once the carpet is dry then apply urineFREE to the affected areas as directed.
  • Often urine has seeped as far as the underlay & floorboards. If you can lift the carpet and treat the back of the carpet, the underlay and the subfloor this would be speed up the remediation process. If you can’t lift the carpet, you need to bleed the urine to the surface and this takes time, persistence and enough product.  After every treatment remove the sticky residue with a damp cloth. This residue is a by-product of the bio-remediation process.

Remove the stain before shampooing or professionally cleaning your carpet

Shampooing or professional carpet cleaning a urine stain can cause the urine to liquefy and spread 3-4 times its normal size. Worse, if someone walks on a damp shampooed carpet they can also spread the urine all over the house.

A urine stain must be removed before the carpet is shampooed and only a high quality bio enzymatic formulated product like urineFREE will remove the urine stain & the urine odour completely. Unlike conventional cleaners, urineFREE is specifically formulated to “eat up” the uric acid crystals whilst removing the urea and urochrome components, eliminating both the urine stain AND the urine odour for good.

Why is the stain becoming larger, darker and the odour stronger?

Often stains may become larger, darker and the odour stronger when they rise to the surface – this is common. This is the urine in the sublayers rising to the surface for further treatment and removal. These stains can take two to three treatments with urineFREE and you will see the stains become lighter and smaller upon further treatments until they eventually disappear. The sniff test for urine odour is the best way to double check the urine has gone as even if you can’t see it there may still be urine lingering. This is when you know you have got all the urine. 

Burn marks on carpet

Old urine stains that have not been removed or not removed correctly will have greater exposure to the urine and the acidity of the uric acid crystals. Unfortunately in some carpets & rugs, especially wool blends, the uric acid crystals can cause burn marks that look like a stain but have actually discoloured the carpet/rug. Please note this is irreversible. urineFREE will remove the urine and in turn the urine smell but it can not remove burn marks. The same applies with urine burn marks on wood floors however unlike wood floors where you can sand back and return the wood the its original state, carpets do not have this option. This is why we encourage removing urine as soon as possible for all surfaces and using only a bio-enzymatic product such as urineFREE will remove the urine for good.

Based on 1375 reviews
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Fragrant
Happy Relieved Customer!

Awesome product for male spraying cats! Worked 1st time, instant deodorant smell success, thank goodness! I was getting desperate.

We are thrilled to hear that our Odarid Pet Odour Remover was able to provide you with instant relief from those pesky male spraying cat odours. Thank you for sharing your positive experience with us. We are always here to help and provide effective solutions for pet owners. Have a great day!

2.3 Litre with Hose connection
I have used the spray and it is a bit early to see how it has performed

I have used the spray and it is a bit early to see how it has performed, but early results appear to be very positive, I am interested to see the long term results, still happy so far

Thank you James for taking the time to leave a review for our Moss and Mould Remover. We're happy to hear that you've had positive early results and we're excited to see the long term results as well. If you have any questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our product!

Fragrant
This stuff works

This stuff works. My neighbours cat peed down my central heating vent. What a pong and I couldn’t reach into the narrow vent and around the corner. However I was able to spray which I did. Then I allowed it to dry. Odour gone and warm are coming out- not ponga warm air. So thanks.

Thank you Judith for taking the time to leave a review for our Odarid Pet Odour Remover. We are thrilled to hear that it worked effectively for the unfortunate situation with your neighbor's cat. We are happy to know that the odour is gone and your heating system is back to normal. Thank you for choosing our product and we hope to continue providing effective solutions for pet owners like yourself.

Wonder product

I did not believe that any product would be able to completely remove mould from white curtain linings and I was dreading having to replace them. A very simple spray with Curtain Mould Remover and the linings were pristine in just an hour. This product does exactly what it says.

Thank you so much for taking the time to leave a review. We are thrilled to hear that our Curtain Mould Remover worked wonders for you and saved you from having to replace your white curtain linings. We pride ourselves on creating products that deliver on their promises, and we are so glad that it did for you. Thank you for choosing our product and for your support.

Was a bit doubtful about CMR at first.

Was a bit doubtful about CMR at first as our thermal block out curtains had substantial areas of black mould along the hemline. I am delighted to say we are very pleased with the outcome even though it's taken a few applications to get the desired result.

Thank you Vicki for giving our CMR a try and for sharing your experience with us. We're so glad to hear that our product was able to effectively remove the stubborn mould from your curtains. We appreciate your patience in using it multiple times to get the desired result. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you again for choosing our product. Have a great day!

It’s miraculous

It’s miraculous I am more than pleased with it

We are thrilled to hear that our Curtain Mould Remover has worked like magic for you! Thank you so much for taking the time to share your experience with us. We are dedicated to providing quality products that exceed our customers' expectations, and we are glad to know that we have succeeded in doing so for you.

Good product easily picks up

Good product easily picks up spots

Thank you for your review! We're glad to hear that our Black Light easily picks up spots for you. We appreciate your feedback and hope you continue to enjoy our product. Thanks for choosing us!

Fragrant
Great Product

Great Product , used it a few times and smell is subsiding . Would buy again and recommend it.

Thank you for your positive review! We're so glad to hear that our Odarid Pet Odour Remover has been effective in eliminating pet odours for you. We appreciate your recommendation and hope you continue to enjoy our product. Thank you for choosing Cleansmart!

Removal of Mould on Curtain Lining

This product is absolutely amazing. Nothing else worked until I used your product. Mould just vanished off the curtain lining. Brilliant product. I can’t speak highly enough of it

Thank you Glenda for taking the time to leave such a wonderful review. We are thrilled to hear that our Curtain Mould Remover worked like a charm on your curtain lining. We are glad we could provide a solution for you and we appreciate your high recommendation. Thank you for choosing our product!

It's very good at the jobs I wanted done

It's very good at the jobs I wanted done. I have used the Hayden's pet solution for the animals bedding and crate and my outdoor deck work amazingly. And I use the other one on spot cleans for pet stains. Absolutely fantastic stuff. I will be looking at buying the extreme stain remover soon or the strongest product you have.

Thank you Claudia for taking the time to leave us a review. We are thrilled to hear that our Pet Power Pack has been so helpful in your pet care routine. We take pride in creating products that are effective and easy to use. We highly recommend trying our Extreme Stain Remover for any tough stains in the future. Thank you for your support and happy pet cleaning!

Fragrant
Great to keep the cats areas smelling

Great to keep the cats areas smelling good

Thank you Jacquie for leaving a review for our Odarid Pet Stain & Odour Remover! We're glad to hear that it's been helpful in keeping your cats' areas smelling good. We appreciate your support and hope to continue providing effective products for your furry friends.

2.3 Litre with Hose connection
This product appears to be doing everything that it it is claimed it will do

This product appears to be doing everything that it it is claimed it will do.
I will be ordering more.

Thank you Richard for taking the time to leave a review for our Moss and Mould Remover. We are thrilled to hear that the product is meeting your expectations and doing everything it claims to do. We are grateful for your support and look forward to serving you again in the future.

Fragrant
Love it

Love it, used once and it completely got rid of the ammonia smell around my toilet. I’m looking forward to using it regularly to keep the stench at bay.

Thank you so much for your feedback! We're glad to hear that our Odarid Pet Odour Remover was able to effectively eliminate the ammonia smell in your home. We appreciate your support and we hope our product continues to meet your expectations in the future. Have a great day!

Fragrant
Very nice product but I need more

Very nice product but I need more. Just put in another order. The fragrance is delightful.

Thank you for your positive review of our Odarid Pet Stain & Odour Remover! We're glad to hear that you're enjoying the product and we appreciate your repeat order. We agree, the fragrance is delightful and we hope it continues to meet your needs. Thanks for choosing Cleansmart.

Fragrant
Stray male cat marking territory.

Have had an ongoing issue with a stray male cat peeing in my conservatory to mark territory over my cats. Used the Odarid pet stain & odour remover and it worked like a charm. Highly recommend the product.

Jolene, thank you for taking the time to leave a review. We're so glad to hear that our Odarid Pet Stain & Odour Remover was able to help with your stray cat issue. We appreciate your recommendation and hope to continue providing effective solutions for pet stains and odours. Have a great day!

This works so well better than anything else ice ever used

Very effective

Very effective, hope it could last.

Thank you Simon for your positive review! We're glad to hear that our protectME fabric safeguard is very effective for you. We strive to create long-lasting products to protect your fabrics. Thank you for choosing protectME!

5 Litre
Great shower cleaner pleased with the

Great shower cleaner pleased with the results

Hi Annette, Thank you for leaving a lovely review for our Professional Strength Shower Cleaner & Soap Scum Remover. We're thrilled to hear that you're pleased with the results! Thank you for choosing our product and we hope it continues to meet your expectations. Have a great day!

Quick to work

I used it on the bottom of net curtains that had been sitting on the window sill and had some mildew on them . It was gone by the next day. Highly recommend.

Thank you for sharing your positive experience with our Curtain Mould Remover! We're glad to hear that it worked quickly and effectively on your net curtains. Thank you for recommending it to others. Happy cleaning!

Curtain mould remover

Works a treat on my curtains. Shower curtain also. Highly recommend.

Hi there! Thank you for your wonderful review of our Curtain Mould Remover. We are so happy to hear that it worked like magic on your curtains and shower curtain. We appreciate your recommendation and hope it continues to work wonders for you. Have a great day!

It didn’t work as well as I expected. Perhaps I didn’t spray enough on. Will give it another go

'Hi Linda, thank you for your feedback. We're sorry to hear that our Curtain Mould Remover didn't work as well as you had hoped. We do recommend following the instructions and making sure to spray enough product for best results. Thank you for giving our product another chance. We appreciate your support!'

A
Bamboo Cloths
Anne L.

Great

Thank you for your review! We are so glad to hear that you are enjoying our Bamboo Cloths. Have a wonderful day!

Power Cleaner 500ml
Power Cleaner

Using the Power Cleaner, I was able to remove stains from the toilet and even some stains from the grout in the bathroom. I also got rid of an old stain on the carpet. I also love that it is environmentally friendly.

Hi there! Thank you for leaving a review for our Forsana Enhanced Oxygen Power Cleaner. We are so happy to hear that it effectively removed stains from multiple surfaces in your bathroom and carpet. We take pride in creating a product that is not only powerful, but also environmentally friendly. Thank you for choosing our product and we hope to continue exceeding your expectations in the future. Have a great day!

The product is brilliant

The product is brilliant I have just ordered 2 more awaiting the delivery thanks Kaylene

Hi Kaylene,
Thank you for your kind review! We are so glad to hear that our Curtain Mould Remover worked like magic for you. We appreciate your support and have just shipped out your additional order. Thank you for choosing our product.

Excellent product

I prefer to use NZ companies and environmental products. This product did the job on my curtain fabrics and other items

Thank you Rae for your feedback! We are so glad to hear that our Curtain Mould Remover worked well for you and your curtain fabrics. We take pride in being a NZ company and using environmentally-friendly products. Your satisfaction is our top priority. Thanks for choosing our product!