FAQ

Frequently Asked Questions

What is urineFREE

urineFREE eats up the non-soluble uric acid responsible for the smell, when other products just mask it. Whether old or new stains, soft or hard surfaces, urineFREE will take care of the stain. urineFREE is a guaranteed all-in-one bio-enzymatic product that will clean and remove ALL urine odours and urine stains whether dog urine, cat urine, other pet urine, human urine and household accidents.

Is urineFREE safe

urineFREE contains no harsh or hazardous ingredients, is biodegradable and environmentally friendly and is safe to use around humans and animals. Urine stain & odour remover. Suitable for soft and hard surfaces inside and outside the house, including synthetic grass and concrete.Is urineFREE Eco-friendly

Yes our products are eco-friendly and contain no toxic ingredients. It is the first criteria we have as a family owned business when developing our products. They must be safe to use around kids and animals, and for our planet.

Is urineFREE eco friendly and non toxic

Does urineFREE remove cat odour caused by cat spray?

Yes, urineFREE removes cat odour caused by cat spray. To remove offensive cat odour, simply spray the area with urineFREE. No scrubbing or washing is necessary. urineFREE specifically targets and destroys the non-soluble cat urine crystals responsible for the strong cat odour.

What is Odarid

Odarid removes urine stains and odours in just 30 seconds without damaging your belongings. It's an all-purpose cleaner that's gentle to use and doesn't require dilution. Plus, it foams on contact with old urine stains, making it easy to locate the source of the odour.

Does Odarid remove stains?

Yes it is designed for removing stains and odours. It will also work on blood stains, water marks and coffee.

What can I use Odarid on

Odarid can be used on carpet, mattresses, concrete inside and outside, wooden floors, grout, bedding, curtains, walls, around toilets, patios, artificial grass, furniture, clothing, hedges/garden, wood and even your favourite golf shoes!

How do I use Odarid

Our suggestion is to begin by clearing away any waste residues before applying a generous amount of product to the affected area, either through a spray bottle or pouring it directly. Once applied, the product can either be left to dry on its own or removed using towels to extract any remaining residues.

Do I need to spot test before using Odarid

We advise spot-testing all items before using our product. Although our product will not stain carpets or furniture in their natural state, which means untreated by other cleaning chemicals, we cannot take responsibility for any previous carpet treatments or how our product responds to them. It is always recommended to spot-test the affected area before proceeding.

What is Backyard FRESH

BackyardFRESH is a high performance, safe odour control solution for pet and outside odours. This unique ready to use formula works outdoors, leaving the smelliest areas smelling fresh & clean.

What can I use Backyard FRESH on

BackyardFRESH is effective on a range of surfaces such as synthetic grass, cages, pet bedding and litter boxes, outdoor furniture and fabrics, cars, boats and garbage bins. Make sure you read our detailed instruction for each type of application to ensure you get the best results.

Can I use urineFREE and Backyard Fresh outside

If you are treating an area that is frequently visited by your pet such as synthetic grass, a combination of both products will be the most cost effective solution. We recommend that BackyardFRESH be used in conjunction with urineFREE, in between urineFREE treatments for affordable long term relief of urine odours & urine deposit build ups underneath your synthetic grass.