FAQ

Frequently Asked Questions

The following is a list of questions that are frequently asked by our customers. If you cant find your answer here then please call me or drop me a line on the chat over on the bottom right hand side of our web page. There you will find more answers to questions you may have.

What is Odarid

Odarid removes urine stains and odours in just 30 seconds without damaging your belongings. It's an all-purpose cleaner that's gentle to use and doesn't require dilution. Plus, it foams on contact with old urine stains, making it easy to locate the source of the odour.

Does Odarid remove stains?

 Yes it is designed for removing stains and odours. It will also work on blood stains, water marks and coffee.

What can I use Odarid on

Odarid can be used on carpet, mattresses, concrete inside and outside, wooden floors, grout, bedding, curtains, walls, around toilets, patios, artificial grass, furniture, clothing, hedges/garden, wood and even your favourite golf shoes!

How do I use Odarid

Our suggestion is to begin by clearing away any waste residues before applying a generous amount of product to the affected area, either through a spray bottle or pouring it directly. Once applied, the product can either be left to dry on its own or removed using towels to extract any remaining residues.

Do I need to spot test before using Odarid

We advise spot-testing all items before using our product. Although our product will not stain carpets or furniture in their natural state, which means untreated by other cleaning chemicals, we cannot take responsibility for any previous carpet treatments or how our product responds to them. It is always recommended to spot-test the affected area before proceeding.

What is the purpose of the Forsana Power Cleaner?

Forsana Power Cleaner is our higher-strength cleaner (6% Enhanced Hydrogen Peroxide) designed for tougher jobs around the home and workplace. It's perfect for:

Bathroom: Toilet stains and odours, surface mould, shower curtains
Kitchen: Oven cleaner, range hood filters
Laundry: Heavy cloth stains, washing machine cleaning
Floors: Carpet and wood floor stain remover
Extra Disinfecting Power: Deep cleaning of shared facilities
Biohazard Cleaning: Blood, faeces, bodily fluids, animal droppings
Outdoor: Patio furniture, outdoor equipment, canvas cleaning
Pet Care: Pet bed cleaning, toy disinfection, pet stain and odour removal
Whitening: Sneakers and white clothes whitening
It's a powerful yet eco-friendly solution for all your toughest cleaning challenges!

What Is Enhanced Hydrogen Peroxide?

Enhanced Hydrogen Peroxide is a powerful disinfectant cleaner that combines hydrogen peroxide with silver ions. This formula is designed to kill bacteria, viruses, fungi, and other harmful germs, while silver helps stabilise the solution, making it more effective and longer-lasting. Also, Forsana's Enhanced hydrogen peroxide is high quality and is 8 times more effective than standard hydrogen peroxide.

What makes Forsana's Enhanced Hydrogen Peroxide different from standard Hydrogen Peroxide?

Standard hydrogen peroxide is effective but can degrade quickly. Forsana's Enhanced Hydrogen Peroxide includes silver ions that stabilise the solution, making it more effective and long-lasting. Additionally, our formula is of the highest quality, with over and is clinically proven to be up to 8 times more effective than standard hydrogen peroxide. It's also one of the most environmentally friendly solutions, protecting your family's health while being gentle on the environment.

How does Enhanced Hydrogen Peroxide work?

When applied to surfaces, Enhanced Hydrogen Peroxide breaks down into water and oxygen, releasing active oxygen that destroys harmful microorganisms. The silver ions boost its stability and effectiveness by preventing bacterial regrowth.

Why should I choose Forsana over plant-based or tablet-based cleaners?

While plant-based and tablet cleaners may remove visible dirt, they often lack the power to eliminate harmful germs. Forsana’s Enhanced Hydrogen Peroxide goes further, delivering powerful, deep cleaning and germ-killing with the natural properties of oxygen—without any nasty chemicals. Forsana kills 99.99% of bacteria, viruses, mould, and even foodborne and waterborne diseases, including coronaviruses (SARS-CoV-2), E. coli, Listeria, Norovirus, and Salmonella. Breaking down into just water and oxygen, it leaves no residue, is fragrance-free, and safe for the whole family, including pets and asthma and allergy sufferers. Forsana keeps your home clean and protected, while staying gentle on the planet. Making it your trusted clean for a healthier home.

Is Enhanced Hydrogen Peroxide safe for use around my family and pets?

Yes! Our Enhanced Hydrogen Peroxide is free from harsh chemicals like chlorine, alcohol, and synthetic fragrances, making it safe to use around children and pets. It's also food-safe, so you can use it to clean kitchen surfaces and utensils with peace of mind.

Enhanced Hydrogen Peroxide vs Bleach: What's the difference?

Enhanced Hydrogen Peroxide is a safer, eco-friendly alternative to bleach, offering powerful disinfecting without harmful chemicals. It breaks down into water and oxygen, leaving no toxic residue, while bleach can release dangerous fumes, damage surfaces, and harm the environment. Enhanced Hydrogen Peroxide is as effective but much gentler on you and your home.

Can I use the Everyday and Power Cleaner for other hydrogen peroxide uses?

Yes! Both Forsana Everyday Cleaner(3% Hydrogen Peroxide) and Power Cleaner (6% Hydrogen Peroxide) can be used for other common hydrogen peroxide applications. It is made from high-purity food-grade hydrogen peroxide and is suitable for all your household uses. Whether it’s for cleaning, plants, personal care, pet hygiene, or other tasks, you can count on Forsana for exceptional quality.

What is Backyard FRESH

BackyardFRESH is a high performance, safe odour control solution for pet and outside odours. This unique ready to use formula works outdoors, leaving the smelliest areas smelling fresh & clean.

What can I use Backyard FRESH on

BackyardFRESH is effective on a range of surfaces such as synthetic grass, cages, pet bedding and litter boxes, outdoor furniture and fabrics, cars, boats and garbage bins. Make sure you read our detailed instruction for each type of application to ensure you get the best results.

Can I use urineFREE and Backyard Fresh outside

If you are treating an area that is frequently visited by your pet such as synthetic grass, a combination of both products will be the most cost effective solution. We recommend that BackyardFRESH be used in conjunction with urineFREE, in between urineFREE treatments for affordable long term relief of urine odours & urine deposit build ups underneath your synthetic grass.

 

Based on 1362 reviews
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(1258)
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Fragrant
Very nice product but I need more

Very nice product but I need more. Just put in another order. The fragrance is delightful.

Thank you for your positive review of our Odarid Pet Stain & Odour Remover! We're glad to hear that you're enjoying the product and we appreciate your repeat order. We agree, the fragrance is delightful and we hope it continues to meet your needs. Thanks for choosing Cleansmart.

Fragrant
Stray male cat marking territory.

Have had an ongoing issue with a stray male cat peeing in my conservatory to mark territory over my cats. Used the Odarid pet stain & odour remover and it worked like a charm. Highly recommend the product.

Jolene, thank you for taking the time to leave a review. We're so glad to hear that our Odarid Pet Stain & Odour Remover was able to help with your stray cat issue. We appreciate your recommendation and hope to continue providing effective solutions for pet stains and odours. Have a great day!

This works so well better than anything else ice ever used

Very effective

Very effective, hope it could last.

Thank you Simon for your positive review! We're glad to hear that our protectME fabric safeguard is very effective for you. We strive to create long-lasting products to protect your fabrics. Thank you for choosing protectME!

5 Litre
Great shower cleaner pleased with the

Great shower cleaner pleased with the results

Hi Annette, Thank you for leaving a lovely review for our Professional Strength Shower Cleaner & Soap Scum Remover. We're thrilled to hear that you're pleased with the results! Thank you for choosing our product and we hope it continues to meet your expectations. Have a great day!

Quick to work

I used it on the bottom of net curtains that had been sitting on the window sill and had some mildew on them . It was gone by the next day. Highly recommend.

Thank you for sharing your positive experience with our Curtain Mould Remover! We're glad to hear that it worked quickly and effectively on your net curtains. Thank you for recommending it to others. Happy cleaning!

Curtain mould remover

Works a treat on my curtains. Shower curtain also. Highly recommend.

Hi there! Thank you for your wonderful review of our Curtain Mould Remover. We are so happy to hear that it worked like magic on your curtains and shower curtain. We appreciate your recommendation and hope it continues to work wonders for you. Have a great day!

It didn’t work as well as I expected. Perhaps I didn’t spray enough on. Will give it another go

'Hi Linda, thank you for your feedback. We're sorry to hear that our Curtain Mould Remover didn't work as well as you had hoped. We do recommend following the instructions and making sure to spray enough product for best results. Thank you for giving our product another chance. We appreciate your support!'

A
Bamboo Cloths
Anne L.

Great

Thank you for your review! We are so glad to hear that you are enjoying our Bamboo Cloths. Have a wonderful day!

Power Cleaner 500ml
Power Cleaner

Using the Power Cleaner, I was able to remove stains from the toilet and even some stains from the grout in the bathroom. I also got rid of an old stain on the carpet. I also love that it is environmentally friendly.

Hi there! Thank you for leaving a review for our Forsana Enhanced Oxygen Power Cleaner. We are so happy to hear that it effectively removed stains from multiple surfaces in your bathroom and carpet. We take pride in creating a product that is not only powerful, but also environmentally friendly. Thank you for choosing our product and we hope to continue exceeding your expectations in the future. Have a great day!

The product is brilliant

The product is brilliant I have just ordered 2 more awaiting the delivery thanks Kaylene

Hi Kaylene,
Thank you for your kind review! We are so glad to hear that our Curtain Mould Remover worked like magic for you. We appreciate your support and have just shipped out your additional order. Thank you for choosing our product.

Excellent product

I prefer to use NZ companies and environmental products. This product did the job on my curtain fabrics and other items

Thank you Rae for your feedback! We are so glad to hear that our Curtain Mould Remover worked well for you and your curtain fabrics. We take pride in being a NZ company and using environmentally-friendly products. Your satisfaction is our top priority. Thanks for choosing our product!

excellent product

I prefer to use NZ companies and environmental products. This product did the job on my Squab covers and other items

Thank you so much Rae for your positive feedback! We are so happy to hear that our protectME fabric safeguard worked well for you. We also take pride in being an eco-friendly company and appreciate your support. Thank you for choosing protectME!

Curtain cleaner

Amazing stuff this is my second bottle brought ist one back in lockdown used it on the lifejackets amazing got all mould off did take
Two applications but that was due to mould on jackets would highly recommend this .

Thank you Faye for taking the time to leave a review for our Curtain Mould Remover. We are thrilled to hear that it worked like magic for you and helped remove the stubborn mould from your lifejackets. We appreciate your recommendation and are glad to have your continued support.

Fragrant

Fantastic product that actually works
Thank you

Hi there,

We're thrilled to hear that our Odarid Pet Stain & Odour Remover worked wonders for you! Thank you for taking the time to share your positive experience with us. We're always here to help keep your home clean and fresh for you and your furry friends.

Happy cleaning!

Clear as daylight

I'm so glad I got this, stains come up as clear as daylight. Like viewing a crime scene in a way, but it takes all the guess work out! Essential tool.

Hi there! Thank you for taking the time to write such a positive review for our Black Light | Cleansmart. We're thrilled to hear that it's making stain removal a breeze for you. We love the comparison to viewing a crime scene - it really does take the guess work out! Thank you for choosing our product. Happy cleaning!

Fragrant
Does what it says

After reading a review of a competitors product, I decided to try this instead.
Let me tell you I'm glad I went with this!
Killed the bad odour and the house smells fresh again. Will order again.

Thank you Jeff for your positive feedback on our Odarid Pet Stain & Odour Remover! We're happy to hear that it lived up to its promise of eliminating bad odours and leaving your home smelling fresh. We appreciate your support and look forward to your future orders. Have a great day!

Fragrant
Odarid Pet Odour Remover

This is a marvellous product as well.Finally found something that works.😃

Hi Sally Thank you for taking the time to leave a review for our Odarid Pet Odour Remover. We are thrilled to hear that this product has worked wonders for you and your furry friend. We hope it continues to meet your expectations. Have a wonderful day! 😊

2 Litre
Odoriferous Cleaner $ Sanitiser Disinfection Concentrate

This had awesome results on the slate floor where a new puppy had decided to pee.No smell there now and puppy hasn’t gone back.Totally impressed.

Thank you Sally for sharing your positive experience with our Odarid Cleaner & Sanitiser Disinfectant Concentrate! We are thrilled to hear that it worked wonders on your slate floor and successfully eliminated any unwanted odors. We are happy to have helped with your new puppy's training. Thank you for choosing our product.

Cleansmart Curtain Cleaner sort of works

We tried this product on some thermal backed curtains that I had previously tried to wash and at first were very pleased with the outcome. But we did in the end have to take the curtains down, since the spray was running down the curtains and dripping on the carpet and we certainly could not remove all the mould, even after several tries. So they are back up somewhat improved and a little stiffer.
I would only use this product again on mildly affected curtains.
RC

Thank you Rowena for taking the time to leave a review for our Curtain Mould Remover. We're glad to hear that it somewhat improved the thermal backed curtains you tried it on. We're sorry to hear that it caused some dripping on your carpet and did not completely remove all the mould. We appreciate your feedback and will make sure to consider it for future improvements of our product.
Thank you for choosing our product and we hope to provide you with a better experience next time. 😀

J
urineFree 2 Litre
Jo L.
Does exactly what it says

Wow after trying so many products from the supermarket and pet store I gave this one a go and it bloody worked!
I have a stubborn puppy and an old boy, and was getting to the point of thinking the whole carpet was going to have to be replaced. I have a Vax carpet cleaner which does a great everyday job, but there were definitely areas that continued to smell. After just one treatment of urineFree the lingering odour is gone!!
I am so thankful I kept searching, just wish I’d found it sooner!
Highly highly highly recommended.

Hi there!

We are so happy Jo to hear that urineFree has worked wonders for you and your furry friends! We understand the struggles of dealing with stubborn pets and their accidents, and we are glad that we could provide a solution for you. Thank you so much for your kind words and recommendation. We truly appreciate it!

Cheers to a fresh-smelling home!
The urineFree Team

1 Litre

Works really well .. no doggy smell at all on their bedding.

Thank you Jane for your positive feedback! We're glad to hear that our Pet Bedding Cleaner & Deodoriser was able to eliminate any doggy smells from your pet's bedding. We strive to provide effective products for a fresh and clean environment for your furry friends. Thank you for choosing our product!

Fragrant

Love the smell … great product.

Hi there Jane, Thank you for sharing your positive feedback about our Odarid Pet Odour Remover. We're delighted to hear that you love the smell and found it to be a great product. We appreciate your support and hope it continues to work well for you. Have a fantastic day!

Fragrant
Pet Odorid

Very good, does just what it says so very satisfied💪☺️

Thank you for taking the time to leave a review Dave for our Odarid Pet Odour Remover! We're so happy to hear that it worked well for you and that you are satisfied with the results. Thank you for choosing our product and we hope to continue providing effective solutions for your pet odour needs. Have a great day!

Fragrant
OdaridPet Stain & Odour Remover 2 litre fragrant

Great product, repeat purchase

Thank you so much Diana for taking the time to leave a review for our Odarid Pet Stain & Odour Remover. We are thrilled to hear that you have had a positive experience with our product and that you are a repeat customer. We appreciate your support and hope to continue providing you with great products in the future.