Frequently Asked Questions
The following is a list of Frequently Asked Questions that are frequently asked by our customers. If you cant find your answer here then please call me or drop me a line on the chat over on the bottom right hand side of our web page. There you will find more answers to questions you may have.
What is Odarid
Odarid removes urine stains and odours in just 30 seconds without damaging your belongings. It's an all-purpose cleaner that's gentle to use and doesn't require dilution. Plus, it foams on contact with old urine stains, making it easy to locate the source of the odour.
Does Odarid remove stains?
Yes it is designed for removing stains and odours. It will also work on blood stains, water marks and coffee.
What can I use Odarid on
Odarid can be used on carpet, mattresses, concrete inside and outside, wooden floors, grout, bedding, curtains, walls, around toilets, patios, artificial grass, furniture, clothing, hedges/garden, wood and even your favourite golf shoes!
How do I use Odarid
Our suggestion is to begin by clearing away any waste residues before applying a generous amount of product to the affected area, either through a spray bottle or pouring it directly. Once applied, the product can either be left to dry on its own or removed using towels to extract any remaining residues.
Do I need to spot test before using Odarid
We advise spot-testing all items before using our product. Although our product will not stain carpets or furniture in their natural state, which means untreated by other cleaning chemicals, we cannot take responsibility for any previous carpet treatments or how our product responds to them. It is always recommended to spot-test the affected area before proceeding.
Where is Cleansmart Curtain Mould Remover made?
Cleansmart Curtain Mould Remover is proudly made in New Zealand and trusted by homeowners, tenants, and professional cleaners nationwide.
Does Cleansmart Curtain Mould Remover remove mould stains or just kill the mould?
Cleansmart Curtain Mould Remover is formulated to remove visible mould stains as well as treat the mould itself. This helps improve appearance and reduce lingering musty smells commonly caused by mould and mildew.
Is Cleansmart Curtain Mould Remover safe for rental properties?
Yes. This product is widely used by tenants, landlords, and property managers to restore mould-affected curtains without replacement. It can help maintain healthier living spaces and protect curtain assets when used correctly.
Can you remove mould from curtains without washing them?
Yes. Cleansmart Curtain Mould Remover is designed to remove mould directly on hanging curtains. Simply spray the affected area and allow it to work—no soaking, washing, or taking curtains down is required. This makes it ideal for large curtains, rental properties, and quick refreshes.
Should I remove the curtains before using the product?
No. The product is designed to be used while curtains are hanging, saving time and effort.
Do you supply property managers and letting agents with pet odour and mould treatment for end-of-tenancy cleans?
Yes. We supply property managers, letting agents and cleaning contractors across NZ with Odarid and Cleansmart Curtain Mould Remover in bulk and trade quantities for end-of-tenancy turnarounds. See our dedicated page for property managers for full details, or contact us for a trade quote.
Where can property managers find trade pricing and bulk order information?
We've put together a dedicated page covering trade accounts, bulk pricing and common questions from property managers and letting agents — see our Property Managers page.
Where can I buy Odarid products?
You can browse the full Odarid range, including our 500ml, 2L, and 5L options in fragrant and non-fragrant formulas, on our Odarid collection page.
Where can I buy Cleansmart Curtain Mould Remover?
You can view all sizes and packs, including 1L, 2L, 4L, and twin-pack options, on our Curtain Mould Remover collection page.
Does the Cleansmart Shower Cleaner require scrubbing?
No, our Professional Strength Shower Cleaner is designed to dissolve stubborn soap scum, hard water deposits, and grime without scrubbing. Just apply and let it work. See the full product details on our Shower Cleaner product page.
What can the Shower Cleaner be used on?
It's formulated for shower glass, tiles, and other bathroom surfaces affected by soap scum and hard water build-up.
Do I need to scrub with Moss & Mould Remover?
No, simply spray it on and let the fast-acting formula do the work over time; no scrubbing required.
What surfaces can I use Moss & Mould Remover on?
It works on roofs, walls, decks, driveways, and other outdoor surfaces affected by moss and mould. Check out the Moss & Mould Remover collection page for more details.
