urineFree 2 Litre - Cleansmart
urineFree 2 Litre - Cleansmart
urineFree 2 Litre - Cleansmart
urineFree 2 Litre - Cleansmart

urineFree 2 Litre

$99.95 NZ
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Variant
  • Fragrance
  • Fragrance Free

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Description

Shipping

Return Policies

urineFREE® is a comprehensive bio-enzymatic solution designed to deliver guaranteed results. 

urineFREE® is a guaranteed all-in-one bio-enzymatic product that will clean and remove ALL urine odours and urine stains whether dog urine, cat urine, other pet urine or household accidents.

urineFREE will permanently remove and clean urine from carpets, fabric, wood floors, cement, tiles, porcelain, mattresses and get urine off all other surfaces guaranteed!

Urine, whether cat urine, dog urine or other urine, consists of urea, urochrome and uric acid crystals.

Most general cleaners only remove the water-soluble components of urine (urea and urochrome) but leave behind the non-soluble uric acid crystals that retain the urine stain and strong urine odour. These crystals attach to surfaces and are very difficult to dislodge.  Any humidity or dampness will trigger the dormant crystals bringing back the urine smell.

urineFREE's bio-enzymatic formula "eats up" the urine and uric acid crystals whilst removing the urea and urochrome components, eliminating both the urine stain AND the urine odour for good.

Why use urineFREE to remove urine?

  • urineFREE is guaranteed to remove all urine when used as directed or your money back!
  • urineFREE is 20% more concentrated than other brands, meaning more effective urine removal!
  • urineFREE fragrance-free is now available. It is ideal for those sensitive to fragrances, masking scents, asthma and allergy sufferers. It works like regular urineFREE and contains the same superior bio-enzymatic formula.
  • We have added additional bio-enzymes to urineFREE for even faster urine removal action!
  • urineFREE now contains an even more powerful urine odour counteractant for immediate relief from urine odours!
  • urineFREE is environmentally friendly!

Whether cat urine, dog urine or other urine, urineFREE removes all urine stains and urine odours, guaranteed!

To see how to use this product, please click HERE

Available in two options

  1. Fragrance
  2. Fragrane Free

SIZE : 2 Litre

Shipping

Please allow 2 – 3 business days for delivery to throughout New Zealand and 3 – 5 business days to rural locations.

NZ Post Courier

We use NZ Post Track and Trace. for all domestic Shipping New Zealand wide . We will dispatch your order within 2-3 working days. and if we are unable to dispatch your order within three business days we will contact you and advise you of the expected dispatch date.
Orders placed before 11 AM - NZ Time will be dispatched the same day, otherwise, within the next business day.

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

NZ Courier Tracker

You can track your parcel through the attached NZ Post site

https://www.nzcouriers.co.nz/address_checker.html

Change Of Delivery Address

For a change of delivery address request, we are able to change the address at any time before the order has been dispatched. We cannot accept responsibility for your parcel once delivery has been made.  

All Courier orders are sent with ‘Track & Trace’. We will send you a dispatch email with your tracking number at the time your order is sent.  Once your item is shipped you can expect delivery within 3-4 working days.  If your order is taking longer than expected, please contact us with your order number immediately by email: sales@cleansmart.co.nz

Damaged Goods

If the item is damaged during transit, please let us know via email with photo proof and we will either replace it (if a replacement is available) or issue a refund. Please note this is case by case.

Once your order has been shipped you are not able to cancel your order. No returns.



Return Policies

Cleansmart Return and Refund Policy

At Cleansmart, we offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Return Eligibility
To qualify for a return, your item must be in its original condition—unused, with labels intact, and in the original packaging. You will also need to provide a receipt or proof of purchase.

To initiate a return, please contact us at sales@cleansmart.co.nz. If your return is approved, we will provide you with the return address. Please ensure that your package is securely wrapped and properly sealed.

Once received, we will inspect the condition of any returned product before processing a refund or exchange. Please note that we may deny a refund or exchange based on this assessment.

Customers are responsible for the cost of return shipping. We strongly recommend using registered post for returns, as Cleansmart is not liable for any items that are damaged or lost during the return process. 

 Once we evaluate the condition of the returned products, we will notify you via email if your refund has been approved. Please allow up to seven days for the refund to be processed. The refund will be issued using the same payment method you used for your original purchase.

Thank you for your understanding!

For any questions about returns, feel free to reach out to us at sales@cleansmart.co.nz.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or incorrect. We will evaluate the issue and work to resolve it as quickly as possible.

Exceptions and Non-Returnable Items

Certain items are not eligible for return, including:

• Perishable goods (e.g., food, flowers, plants)

• Custom products (e.g., special orders, personalised items)

• Personal care items (e.g., beauty products)

• Hazardous materials, flammable liquids, or gases

 

If you have any questions or concerns about a specific item, please get in touch.

 

Please note that we do not accept returns on sale items or gift cards.

Exchanges

To get the item you want as quickly as possible, we recommend returning the original item first. Once your return is accepted, you can make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

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Customer Reviews

Based on 51 reviews
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92.0
95.8
R
Ryan Wardlaw
Life saver

Having had an entire house worth of carpet replaced due to cats and dogs being lazy sh*ts, it was hugely depressing to find fresh stains, and the smell, ergh, we contemplated 'removing' the causes permanately. But this stuff worked wonders, and removed the smell and stain, plus the area isn't a litter box anymore. It's seriously effective, don't waste time on supermarket remedies, they just spread the disappointment and despair.

Thank you so much Ryan for taking the time to leave a review for our urineFree 2 Litre product. We are thrilled to hear that it was a life saver for you and helped remove those pesky stains and smells. We understand how frustrating it can be when our furry friends have accidents on our carpets. We're glad our product was able to make a difference and turn the area back into a non-litter box. Thank you for choosing urineFree, and we hope to continue providing effective solutions for you in the future.

Best regards,
The Cleansmart team

B
Brenda n.
Highly recommend

Fantastic product. Tested on the carpet in the back of our van where our dog urinated accidentally. The stench was so potant and unbearable. I used our carpet cleaner to hopefully wash away. But the smell still lingered. Only one spray or urine free and the smell has gone.

Thank you for your lovely review on urineFREE

B
Brenda n.
Highly recommend

Fantastic product. Tested on the carpet in the back of our van where our dog urinated accidentally. The stench was so potant and unbearable. I used our carpet cleaner to hopefully wash away. But the smell still lingered. Only one spray or urine free and the smell has gone.

Thank you for your lovely review on urineFREE

C
Carol T.
Carol

Awesome product, odour & stain remover
Thankyou

C
Carol T.
Carol

Awesome product, odour & stain remover
Thankyou

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